01
Payment failure investigation
Trace deposit and withdrawal issues across PaymentIQ, the provider, the cashier and the player platform. Investigate mismatched transaction states and coordinate evidence for a fix.
Independent PaymentIQ consulting
Hands-on
PaymentIQ
support.
For iGaming teams improving how payments work.
From PSP strategy and payment launches to dashboards and custom reconciliation tools. I turn payment expertise into practical changes, working directly alongside your team.
Based in Switzerland. Working globally.
19years in payments
9years in iGaming
200+PSP integrations
Where I can help
When the payment flow gets complicated.
For Heads of Payments, operations teams and iGaming operators who need additional PaymentIQ expertise.
02
Routing, PSP costs & payment strategy
Compare PSP pricing and check charged fees and volume tiers against your contracts. Review routing, fallbacks and platform dependencies, then prioritise provider and configuration changes.
03
Provider & cashier launch support
Coordinate PSP onboarding, PaymentIQ configuration and cashier integrations across web and mobile. Follow deposit and withdrawal journeys through testing, provider certification, controlled rollout and operational handover.
04
Payment analytics & dashboards
Build dashboards and automate reporting inside and outside PaymentIQ. Analyse acceptance, conversion, failures and costs; check data quality and use the findings to prioritise payment improvements.
05
Withdrawal automation & monitoring
Translate your team’s approval criteria into PaymentIQ rules. Test amount and frequency conditions, confirm the required player data reaches PIQ, and monitor outcomes with dashboards and alerts.
06
Custom reconciliation applications
Design and build applications around your payment data. Bring imports, transaction matching, exception review, reporting and audit trails into one workflow, with rules your finance and operations teams can inspect.
Payment analytics & dashboards
Turn payment data into decisions.
Build and maintain dashboards inside and outside PaymentIQ. Check that the figures include the right transactions, investigate changes in performance and give your team a clear basis for action.
Discuss your reporting needsIllustrative dashboard
A clearer view of payments.
UnderstandAcceptance
CompareProviders
PrioritiseNext steps
Acceptance rate · Fictional examplePSP APSP B
PaymentIQ + external sourcesSample data, not client results.
Acceptance & conversionDeclines & failure patternsRouting & PSP performanceWithdrawal approvals & exceptions
Build and repair PIQ dashboards
Create operational views, rebuild visualizations when fields change, and check that the reporting covers the intended transaction set.
Connect reporting outside PIQ
Bring together payment, PSP and player-platform data. Define how records match and make discrepancies visible to operations and finance.
Validate the numbers, then act
Check totals against source records, investigate missing results and monitor rule changes. Turn alerts into a useful queue of issues to resolve.
A new dashboard or a repair of existing reporting, with agreed definitions, source checks and a team walkthrough. Scope, data sources and refresh frequency are agreed before work begins.
Your first engagement
One payment flow. A clear action plan.
Start with a focused review of your PaymentIQ setup. We agree the scope and fee before work begins.
Discuss a focused reviewWhat you take away
- Documented findings
- Prioritised action plan
- Team walkthrough
Implementation can be scoped separately after the review.
Start with the problem in front of you
What is slowing your payments down?
Tell me what your team needs to resolve. We can start with one flow, one provider or one recurring issue.