Login & documentation
PaymentIQ login: where to go and who to ask.
Looking for the back office or the documentation? Here is where to start and who to contact if you cannot sign in.
Practical payment guides
PaymentIQ, explained simply.
Need to connect a payment provider, understand your figures or find out why a payment failed? Start with one of the guides below.
Independent guides by Payment Fluent. Not affiliated with PaymentIQ.
Looking for your PaymentIQ login?
Your company's back office and the documentation portal are different places. This guide explains which one you need.
What do you need help with?
Each guide explains the basics, gives concrete examples and shows what to check.
Integrations & payment screens
Connecting PaymentIQ: what to check before launch.
Connecting PaymentIQ means making your website, payment screen and providers work together. Here are the main checks before customers start using it.
Dashboards & reconciliation
PaymentIQ dashboards: understand your payment figures.
See which payments succeed, where customers get stuck and whether your reports agree. I build dashboards inside and outside PaymentIQ, plus tools to compare transaction records.
Failed payments
A payment failed in PaymentIQ. What should you check?
A failed payment can have several causes: a bank refusal, a provider problem, a setting or an issue on your website. Here is how to narrow it down.
What does PaymentIQ do?
PaymentIQ, often called PIQ, connects your website or app to payment service providers (PSPs). It helps you choose which provider handles a payment, apply payment rules and follow transactions in one place.
Official PaymentIQ product informationWhat can I help you with?
I configure PaymentIQ, support payment integrations, build dashboards and reconciliation tools, and investigate payment problems. I can work on one issue or help improve the wider payment operation.
See how I can helpHave a specific PaymentIQ problem to solve?
Tell me what is happening and what you need help with. We will agree what to work on and the fee before starting.